Testimonials

Recent Customer Survey Responses:

In what ways was Shawn the most helpful?

  • Responded very fast and listened thoroughly and cared about our individual situations.
  • The short sale process was long and stressful, but you made it bearable. We appreciated the emails, phone calls, and text messages to keep us updated.
  • “On top of it”, responsive, efficient, easy to communicate and coordinate with.
  • Communication. (always keeping me abreast of change’s during the process).
  • Perseverance. (Shawn persisted in immediate follow up to the bank and the purchaser, and I believe this was an important aspect in allowed a quick and successful closing in my situation.
  • You are a great communicator. You kept us in the loop during the short sale process which we appreciated. You are friendly and easy to be around. We trust you completely.
  • She always returned emails and phone calls quickly.
  • Her ability to know what we could and couldn’t do in regards to a short sale.
  • Always available and in contact and she was so easy to work with.
  • She helped me find just a rental home, and worked as hard as if I were buying a 2 million dollar home. She was GREAT.

Customer Testimonials:

“My husband and I couldn’t imagine going through the process of buying our first home without Shawn Shackelton’s tireless assistance. Shawn was always available and willing to help us with the sometimes trying and confusing home buying process. At all times we felt Shawn was fair and honest with us.  Whether it was answering questions during the purchase or supplying a list of pool maintenance companies afterward, Shawn’s knowledge, easy going demeanor, and constant professionalism were invaluable. We highly recommend Shawn to anyone who is looking for a dedicated real estate agent who works hard and gets the job done.”  – Chris & Lori C.

“Shawn understands people, ensuring that the needs of her clients are met with complete satisfaction. Shawn takes the time to understand her clients completely and engages them regularly making certain their needs are understood and addressed.” – Jim G.

“Shawn was so straight-forward with me. I was a first-time home-buyer and didn’t know what I was doing. She really helped me stay calm and find what I was looking for. She was the perfect balance for my nerves!!” – Kelly H.

“I strongly recommend Shawn for handling any real estate transactions, as she is knowledgeable and understands all facets of performing a real estate transaction, is an excellent communicator keeping all parties abreast of changes, and is persistent throughout the whole process to a successful conclusion.” – Steve D.

I have been a realtor for over 20 years and had to find other employment when the economy crashed! However, because of my years in the business I was very particular or as my daughter puts it “picky” about the type of person I would work with when it came time to purchase some property. I first went to my contacts and for various reasons they were no longer in the business or had left the state. When my daughter found Shawn Shackelton I was a little skeptical but Shawn passed the first test with flying colors by either answering her phone and/or returning her calls. I can not tell you how many realtors just don’t bother to return calls! Shawn took the time to re-educate me about short sales and foreclosures and showed us numerous properties, gave great feedback/advise about properties when asked and wrote more than 1 contract in an attempt to help me purchase a home for my daughter and grandsons. She showed her knowledge on several occasions during the final purchase that not only did she help “close” the deal but she saved me a great deal of money. I can not give a higher recommendation to anyone and have already given her name to others as the ONLY Realtor® worth their salt in the valley of the sun! – Coni M.


What other agents have said about Shawn after working with her:

“It has been a pleasure working with you on this sale. Thank you for your patience and communication throughout the transaction. Your professional approach and service have been very much appreciated, and made our job much easier because of it.” – Brooke C.

“Thank you for the updates on the progress during this process. I greatly appreciate it and so do my clients.” -  John O.

“Thank you for all your extras efforts and speedy responses with information for us to get this property closed. I greatly appreciate all your have done and hope to work with you again in the future.” – Jesse P.